Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
Landmark Int Auto Spare Parts Trading LLC, Al Ain, Abu Dhabi
Category: Auto Repair
Sparemax Auto Spare Parts Trading LLC is an auto parts store. The company offers a wide range of spa...
Category: Auto Repair
Best Auto Parts Al Ain, operating under the business name Best Auto Parts, is an auto parts store an...
Category: Auto Repair
Al Hajj Garage, operates as an electronics store. The company offers a range of services related to...
Category: Auto Repair
Bin Hamoodah Auto-service center, operating under the business name Bin Hamoodah Auto, is a comprehe...
Category: Appliance Repair
NBW ALAIN (A/C) is an electronics store. The company offers a variety of electronic products and ser...
Landmark Int Auto Spare Parts Trading LLC is a business specializing in automotive parts and services. The company offers a wide range of auto parts, functioning as both an auto parts store and an auto body parts supplier. Additionally, the company provides services as an auto body shop, suggesting they handle repairs and maintenance related to vehicle bodies. Their offerings likely include the sale of various spare parts for different vehicle makes and models, as well as services for repairing damage to a vehicle's exterior.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and overall data (97 reviews, 3.7 average rating), customer sentiment appears mixed, leaning towards slightly positive but with significant areas for improvement. While some customers express satisfaction with product range and pricing, a notable portion highlights negative experiences related to communication and service quality.
Service Quality:
A significant weakness identified is the lack of responsiveness to phone calls, with multiple reviewers reporting difficulty in reaching the business. This suggests a potential issue with communication channels or staffing levels. While some staff are described as helpful, others are perceived as unhelpful, unresponsive, and potentially biased, impacting the overall service experience. The process of obtaining parts from the godown is also cited as time-consuming and inefficient.
Common Themes:
Recurring themes include positive feedback on product availability and competitive pricing, particularly for items like windshields. Conversely, consistent negative feedback revolves around poor phone communication, inconsistent staff helpfulness, and inefficiencies in the parts retrieval process.
Final Assessment:
The business demonstrates strengths in offering a good range of auto parts at competitive prices. However, the significant issues with customer communication, inconsistent service quality from staff, and operational inefficiencies in parts retrieval detract from the overall customer experience. To improve customer satisfaction and potentially increase the average rating, addressing the phone responsiveness issue, providing consistent and helpful staff training, and streamlining the godown process are crucial areas for focus. While the business offers value in terms of product and price, the reliability and quality of service delivery are inconsistent.
Great range. Fair prices. Helpful staff.
The price of windshield is very less.. i bought windshied, bumper, left tail lamp, front left indicator/foglight,mirrors all with 640 dhms..only issue is that to get all this you have to go to the godown and the people there take consumes your time dragging here and there.
The staff is not so good and responsive to your requirements and I did not felt equality is serving the customers from the superior staffs also they were being biased
They didn’t answer of the landline phone call. Many time i try to talk but no one there answer my call I bought some item from theme
They don’t answer calls at all you call back to back but they never answer or call back
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy