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KHM Technical Services
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KHM Technical Services is a business that offers a comprehensive range of technical services. The company offers expertise in air conditioning repair, ensuring comfortable and functional cooling systems. They also provide air compressor repair services, addressing issues with these essential pieces of equipment. For improved air quality, the company offers air duct cleaning services. Appliance repair is another key service, covering a variety of household and commercial appliances. KHM Technical Services also provides skilled carpentry services, electrical work by qualified electricians, and operates as a lighting store. Painting services are available for both interior and exterior projects. Plumbing issues are handled by experienced plumbers, and the company offers specialized refrigerator repair services.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.9 out of 5 from 216 total reviews, the overall customer sentiment appears overwhelmingly positive. A significant majority of customers express high satisfaction with the services received.
Service Quality and Strengths:
Recurring positive themes highlight the team's expertise, professionalism, and positive attitude. Customers frequently commend their skill, experience, and effective communication. The high recommendation rate across multiple positive reviews suggests a consistent delivery of quality service.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, a small number of reviews indicate significant negative experiences. These instances raise concerns regarding punctuality, transparency in pricing, and professional conduct. Specific issues mentioned include delayed or unannounced arrivals, unexpectedly high quotes, and unprofessional behavior from staff, including rudeness and demanding payment for unrendered services. There is also a report of inadequate equipment and poor workmanship leading to damage and recurring issues.
Common Themes:
The most prominent theme is the strong positive perception of the team's technical skills and professional demeanor among satisfied customers. Conversely, the negative feedback centers on operational issues such as scheduling and pricing transparency, as well as concerning instances of unprofessional conduct.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, the business generally appears to deliver high-quality and reliable service. The consistent praise for expertise and professionalism from a large customer base is a strong indicator of competence. However, the isolated but severe negative reviews regarding scheduling, pricing, and staff behavior warrant attention. Addressing these specific areas of concern is crucial for maintaining the business's strong reputation and ensuring a consistently positive customer experience for all.
A skilled and experienced team with outstanding behavior and a positive way of working. I highly recommend them.
Don’t call them first they might show up a week later without informing you, and when they do, it’s when you’re not around. When they came to my place, my wife assisted them. Without checking properly, they quoted outrageously high prices. When my wife told them to leave, they started behaving insolently and screaming at her and
they demanded AED 90 as a visiting charge without even informing us beforehand. Despite my wife asking them to leave, they continued to shout at her and resisted leaving. One of them had the audacity to ask an apology from her before leaving.These men were extremely unprofessional, rude, and shameless. They’re scamming and harassing women. Please avoid calling them, they are the most illiterate and inefficient people
I had very bad experience with this team. They are not professional. They were charging more for a small work. They spent huge time to identify the issue.
The team is highly professional and experienced, with excellent communication and a great approach. Highly recommended without a doubt.
The team standard out for its professionalism, vast experience and superb approach. I would highly recommended them.
This team demonstrates exceptional skill and experience, coupled with outstanding professionalism and a postive approach to work. I highly recommend their services.
What an incredible team! Their expertise, professionalism, and positive attitude make them a pleasure to work with, i highly recommend them.
للأسف تجربة سيئة جداً مع الشركة والفنيين الي قدموا الخدمة كانوا شخصين وبملابس عادية وبسيارة صالون عادية وبدون أدوات او تجهيزات مناسبة للخدمة وطلبوا مني سطل للماء الوصخ وعدم النظافة عند الغسيل بحيث الماء كان يتسرب على الارض والأثاث اسفل المكيف وبعد تعبئة الغاز رجعت المكيفات خربت بعد اقل من اسبوع من الخدمة غير الأضرار من قبل الفنيّ على الجدران
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy