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Appliance Repair
Kalba Shopping Center
Category: Computer Repair
Shaheen Computer Kalba, a computer support and services business, offers a range of solutions for in...
Category: Auto Repair
Carrera Automotive Kalba is a business specializing in automotive services. The company offers oil c...
Category: Mobile phone Repair
e& (etisalat and) is a telecommunications company. The company offers a wide range of services inclu...
Category: Computer Repair
Buy General Trading, , is an e-commerce platform. The company offers a wide range of products and se...
Category: Auto Repair
AYM Auto Parts is a business operating in the auto parts market. The company offers a wide range of...
The company operating at Kalba Shopping Center, , is Palm Group. As a kitchen supply store, the company offers a wide range of products and services catering to culinary needs. This includes the provision of kitchen equipment, utensils, and various supplies essential for both home and professional kitchens. The company provides solutions for food preparation, cooking, and serving, ensuring customers have access to the necessary tools for their culinary endeavors.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 3.9 out of 5 from 142 reviews, customer sentiment appears to be mixed, leaning towards moderately positive. While a significant portion of customers express satisfaction, there are notable concerns regarding specific aspects of service.
Service Quality:
A key area of concern highlighted in the reviews is the quality of customer service, particularly concerning cashier interactions. Several reviews mention negative experiences with male cashier staff, citing poor manners, disrespectful communication, and an unwillingness to provide change for larger bills on smaller purchases. This suggests an inconsistency in service delivery and a potential training gap for front-line staff.
Common Themes:
Beyond the service issues, common positive themes include the store's range of everyday essentials, including small tools, toys, clothing, and crockery. Customers appreciate finding items that may be less common in standard shops, such as gift paper and birthday candles. The store is perceived as a convenient place for general shopping needs.
Final Assessment:
The business appears to offer a good selection of everyday items, which is a strength appreciated by customers. However, the recurring negative feedback regarding cashier behavior significantly impacts the overall customer experience and perception of service quality. To improve customer satisfaction and potentially increase the average rating, addressing the reported issues with cashier professionalism and change policies is crucial. While the store meets basic shopping needs, the inconsistency in service prevents it from being consistently perceived as delivering high-quality and reliable service.
It's okay. Some stuff cheaper or you not find in normal shops like gift paper or birthday candles.
Men cashier staff❌ will tell you they don’t have change on bigger bills if you buy less than a hundred! Bad costumer Service!
Please don't buy from here The cashier boy right now doesn't have any manners of talking. He talks to the customer as if the customer is buying the goods from him for free and not by paying for it. If you buy less than 100 Dirham, the male cashier staff will tell you that they don't have change for big bills. If a man buys goods worth 20 Dirham and gives a 100 Dirham note, this boy makes such a face as if the customer has committed some crime.
Shop for everyday essentials such as small tools, toys, clothing, and crockery items.
Very good place for shopping. Where you can get all your everyday use products
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