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Appliance Repair
Jumbo Service Center, Al Nakheel, Ras Al Khaimah
Category: Computer Repair
Falcon Computers is a business that offers a range of technology-related services. The company offer...
Category: Electronics Repair
Jumbo Electronics on Oman Street, Ras Al Khaimah, is an electronics and appliance store. The company...
Category: Computer Repair
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Category: Computer Repair
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Category: Mobile phone Repair
ITC I Tech Computers is a comprehensive technology service provider. The company offers a wide range...
At Jumbo Service Center in Ras Al Khaimah, I offer comprehensive electronics repair services. As an electronics repair shop, I specialize in fixing a wide range of devices, ensuring they function optimally. My services include diagnosing and repairing issues with various electronic gadgets, from smartphones and laptops to televisions and other home appliances. I provide expert technical support and aim to resolve problems efficiently, restoring your devices to working condition. My goal is to offer reliable and high-quality repair solutions to meet all your electronic service needs.
Customer Review Analysis: Electronics Repair Shop
Overall Customer Sentiment:
The overall customer sentiment is predominantly negative, as reflected in the low average rating of 2.9 out of 5 stars across 35 reviews. A significant portion of the feedback indicates dissatisfaction with various aspects of the service.
Service Quality and Reliability:
Several reviews highlight concerns regarding the quality and reliability of the repair services. Issues reported include incorrect parts being fitted, extended repair times, and discrepancies between initial price quotes and final costs. These instances suggest potential inconsistencies in the repair process and a lack of attention to detail.
Common Themes and Weaknesses:
Recurring themes in the negative feedback include poor communication, lack of transparency regarding repair procedures and costs, and inaccurate information provided to customers. Specifically, issues with incorrect location information online and discrepancies in pricing for official services were frequently mentioned. Delays in service and unfulfilled promises regarding response times also contributed to customer frustration.
Final Assessment:
Based on the provided reviews and overall data, the business appears to struggle with delivering a consistently high-quality and reliable service. While the specific nature of the repairs is electronics, the core issues revolve around customer service, communication, and operational efficiency. The pattern of negative feedback suggests systemic problems that need to be addressed to improve customer satisfaction and build trust. Potential customers should exercise caution and consider these factors when evaluating this service provider.
If it was possible to give .5 stars, i wouldve done that. Went for laptop lcd repair, quoted 750 price then later after a day was quoted 850. Took almost two weeks to get the laptop back. Upon recieving the laptop the new lcd is not at all the correct one. Then later found out it was not the original correct display and they didnt tell me that. Gave me incorrect display after telling me the one fitted is the correct one. They said the original accurate display for my laptop was around 1650-1800. They could have told me that from the beginning. Instead they fitted the incorrect display. Will never bring any products here for repair ever again. Highly unsatisified with their lack of communication and honesty
They collect my samsung charg adapter and accepted for repair which was under warranty and mention 2 days response. Now more than a week no any reply. I visit twice they reply other agent will come and deal come again
Worst service center service, Samsung official provide the details of the charge for replacement for mobile display 715dhs, jumbo service center asking 1200 dhs for same service. It's Samsung official service center and they all givin false information to customer. Everytime i reach Samsung gulf support, each agent provide different price's. In the end price came up so high that i can buy new mobile of same model for that price of replacing display only. This is the worst service ever, im really disappointed Samsung customer service. Im a loyal Samsung customer since Note 1, but now im considering apple provide way better customer service. Its time to give up Samsung products. Scamming customer's money for cheap service. What a bad customer service team. yu don't deserve even one ⭐
Wrong location of the service center on Google. If you asked Samsung contact center they will give you Jumbo shop in Manar which is not a service center any more. They relocated to Nakheel area. Who cares this RAK anyway not Dubai nor Abu Dhabi.
Wrong location.. if they can’t be bothered to correct their location then I can’t trust them repairing my equipment.
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