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Mobile phone Repair
INFONET COMPUTER AND MOBILE PHONES LLC
Category: Computer Repair
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Category: Electronics Repair
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Category: Other Repairs
Control Electrical Trading Accessories Co. LLC., operating under the name Controlrak, is an electric...
Category: Mobile phone Repair
First Fix Electromechanical Works, offers a comprehensive range of services encompassing constructio...
Category: Auto Repair
Al Burj Car Upholstery is a business specializing in various upholstery and repair services. The com...
INFONET COMPUTER AND MOBILE PHONES LLC is a business that offers a range of services related to electronics, computer software, and computer support. The company offers a selection of electronics, likely including computers, mobile phones, and related accessories. Additionally, the company offers computer software, catering to various needs. A key aspect of their business is providing computer support and services, which could encompass troubleshooting, repairs, maintenance, and technical assistance for both individuals and businesses.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided average rating and total review count. While a significant portion of reviews express satisfaction with repair services and staff professionalism, a notable minority highlight negative experiences related to product returns, refund processes, and staff handling of customer property.
Service Quality:
The business demonstrates strength in its computer repair services, with multiple reviewers commending the quality of work and the expertise of specific technicians. However, the quality of service surrounding product returns and customer issue resolution appears inconsistent, with reports of lengthy processes and poor customer service interactions.
Common Themes:
Recurring positive themes include effective laptop repair, knowledgeable and helpful staff (specifically mentioning certain individuals), and fair pricing for services. Conversely, negative themes center around difficulties with product returns, extended refund times, and instances of staff causing damage to customer property during inspections, coupled with initial reluctance to take responsibility.
Final Assessment:
Based on the available data, the business appears to excel in its core computer repair services, earning positive feedback for technical skill and staff assistance in this area. However, the negative experiences reported regarding product returns and customer service during issue resolution indicate areas for improvement. While the overall sentiment is positive, potential customers should be aware of the reported inconsistencies in service quality, particularly concerning returns and refunds. The business demonstrates the capacity for high-quality service in repairs but needs to ensure a consistently positive experience across all customer interactions, including post-purchase support.
Aziz & Nafhi are amazing. They helped repair my laptop after many other technitians could not. Highly recommended and fairly priced
Bought an Item from them but it was faulty. Took over an hour for them to give a refund and 3 phone calls with the manager who hung up on me all 3 times! When the worker expected the faulty item he used my phone with no case and damaged my phone protector. Which cost me 20€! At first did not take the blame for it and told me I had to pay extra for a new glass protector. I don’t recommend going here. Save yourself the headache!
I bought a product from them, but it turned out to be faulty. The refund process took over an hour, and I had to call the manager three times—each time, he hung up on me! While inspecting the product, the staff member used my phone without a case and damaged my screen protector, which cost me €20. At first, he refused to take responsibility and insisted that I had to pay extra for a new one. I definitely wouldn’t recommend shopping here—save yourself the time and frustration!
Mr. Mohammed fixed my Dell laptop which was operating very slowly and problematically. I depend on this machine to operate my business as a consultant. He was very efficient and professional in his dealings and fair in his price. I have found my partner in IT in the Al Hamra area. Thank you InfoNET!
The way they do the work for my laptops are very good.fixed as brand new!Thanks especially to Azi for always assisting me He's the best!
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