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Auto Repair
Full Option Auto Service
Category: Auto Repair
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Full Option Auto Service is an auto repair shop that offers a comprehensive range of services to keep vehicles running smoothly. The company offers general automotive repair, including engine diagnostics and repair, brake services, and suspension work. They also provide routine maintenance such as oil changes, tire rotations, and fluid flushes. For more complex issues, Full Option Auto Service handles transmission repair, electrical system troubleshooting, and air conditioning service. Their goal is to provide reliable and efficient repairs to ensure customer satisfaction and vehicle safety.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.5 out of 5 across 27 reviews. While a significant majority express satisfaction, a notable minority report negative experiences.
Service Quality:
The reviews suggest a mixed perception of service quality. Positive feedback highlights good workmanship, friendly staff, and efficient service. Conversely, negative reviews point to issues with professionalism, communication, potential damage to vehicles, and the need for rework.
Common Themes:
Recurring positive themes include good workshop quality, friendly staff, and positive interactions with the owner/manager. Negative themes center around high pricing, lack of professionalism, poor communication, and concerns about vehicle handling and potential damage. The issue of high cost is mentioned multiple times.
Final Assessment:
Based on the provided data, the business appears to deliver generally good service, reflected in the high average rating and positive feedback on workmanship and staff demeanor. However, the recurring negative comments regarding high prices, professionalism, and communication issues indicate areas for improvement. While many customers are highly satisfied, the negative experiences, particularly concerning vehicle damage and the need for rework, raise concerns about consistency in service delivery. Potential customers should weigh the positive reputation against the reported drawbacks, particularly regarding cost and potential inconsistencies in service execution.
full option Auto Service Very Good Workshop The work in this workshop is very good this stof is very nice The owner of this company is also very nice I am too very happy
Good and fast service, staff friendly.. comparatively rates bit higher then market.overall everything Good
The best vehicle maintenance and modification garage in Dubai. My experience with them is wonderful. The manager, Mr. Omar, is a wonderful person and provides assistance 24 hours a day, 7 days a week. I highly recommend them.
There is a lack of professionalism at this company and poor communication. They also damaged my wheel by driving the car onto the curb which i witnessed, they had the cheek to argue with me about it. They did say they would repair the damage but i will not be coming back here again. My cars interior also had a strong smell of petrol that took weeks to remove.
TOO HIGH PRICES, the most expensive service in all UAE, eventhu Works were not dine probably, and have to re do in other workshop