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Air Conditioning Repair
Fawaz Trading & Engineering Services Co. LLC - Mussafah Abu Dhabi
Category: Air Conditioning Repair
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AL MUBASHIR AIR CONDITION TRADING & MAINTENANCE L.L.C is a business specializing in air conditioning...
Fawaz Trading & Engineering Services Co. LLC is an air conditioning contractor. The company offers a comprehensive range of services related to air conditioning systems. This includes the design, installation, maintenance, and repair of various types of AC units for residential, commercial, and industrial clients. They provide solutions for central air conditioning, split systems, and other cooling technologies. Their services encompass everything from initial consultation and system selection to ongoing support and emergency repairs, ensuring optimal performance and comfort for their customers.
Customer Sentiment:
Overall customer sentiment appears to be positive, as indicated by the high average rating of 4.6 out of 5 across 16 reviews. While a limited sample of specific reviews is provided, the general trend suggests a favorable perception of the business.
Service Quality:
Analysis of the provided reviews highlights a mixed experience regarding service speed and efficiency. While the quality of materials and parts is consistently praised, several reviewers note significant delays in service delivery and invoice processing. This suggests a potential area for operational improvement.
Common Themes:
Recurring themes across the reviews include the high quality and availability of genuine parts and materials, often at competitive prices. Conversely, a notable weakness identified is the slowness of service and administrative processes, specifically invoice issuance. Pricing is mentioned as potentially high by one reviewer, but others find it reasonable and competitive.
Final Assessment:
Based on the available data, this air conditioning contractor business demonstrates strengths in providing high-quality parts and materials at generally competitive prices, contributing to a strong overall customer satisfaction rating. However, the recurring issue of slow service and administrative delays presents a significant area for improvement. Addressing these operational inefficiencies would likely enhance the customer experience and further solidify the business's reputation for reliable service. While the quality of work and materials appears high, the service delivery process requires attention to ensure a consistently positive customer journey.
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Excellent materials and competitive and reasonable prices But issuing a bad invoice is very slow. You wait from 5 to 10 minutes to issue the invoice
Genuine parts available at a reasonable price.
Quality parts but little bit high rates
They were too slow, will test our patience. Materials are of good quality and pricing is also competitive. But the service need to be improved.
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