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Air Conditioning Repair
Fahad Technical Services
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Fahad Technical Services is a business specializing in a range of HVAC and air quality services. The company offers expertise in air conditioning repair, addressing issues to restore cooling systems to optimal performance. As an air conditioning contractor, they handle installations and maintenance for various AC units. They also provide air duct cleaning services, improving indoor air quality by removing dust and debris from ventilation systems. As a comprehensive HVAC contractor, the company offers a broad spectrum of services related to heating, ventilation, and air conditioning systems.
Overall Customer Sentiment:
Based on a total of 83 reviews with an average rating of 4.4 out of 5, the overall customer sentiment appears largely positive. A significant portion of customers express satisfaction with the services provided, highlighting punctuality, professionalism, and effective problem resolution. However, a minority of reviews indicate negative experiences, primarily related to service quality issues and post-service communication challenges.
Service Quality and Common Themes:
Key strengths frequently mentioned include timely arrival, polite and professional staff, and reasonable pricing for services such as AC repair, gas filling, and duct cleaning. Customers appreciate the team's ability to communicate in multiple languages (English and Arabic) and their comprehensive service offerings. Specific positive mentions include effective repairs and thorough cleaning.
Conversely, recurring negative themes involve instances where service did not resolve the issue or potentially exacerbated it. Difficulties in reaching the company for follow-up or to address subsequent problems are also noted. Some reviews suggest concerns about the technical expertise of the staff in certain situations and perceived overcharging.
Final Assessment:
The business generally demonstrates a strong track record of delivering timely and professional HVAC and related services, contributing to a high average rating. Their punctuality, communication skills, and range of services are significant positive factors. However, the negative feedback, while representing a smaller proportion of the total reviews, points to potential inconsistencies in service quality and challenges with post-service support. While the majority of customers appear satisfied, prospective clients should be aware of the reported issues regarding problem resolution and follow-up communication. Overall, the business appears to provide reliable service for many, but there are areas for potential improvement to ensure consistent customer satisfaction.
Bad
Excellent service. Always on time and very polite good pricing also. Offers all maintenance services so it's very handy. Highly recommend!
Good staff but Difficult to reach them after the service, i spent 2 weeks just to get them back to fix the AC extension which they connected before.
I love their services. They are punctual and do their services honestly. As I am living in Ajman and I had my AC gas filling issue and I called them and they came on the given time and resolved my issue in very reasonable price since then I everytime call them if I've any issue regarding cleaning or installing. I will highly recommend them to everyone.
Just had AC vent cleaning in my studio apartment. They finished did the job quickly and offered a reasonable price. Mr. Fahad was prompt in responding and they arrived on time as agreed. The other person who was with him did a wonderful job in cleaning. It also helped that they were polite. I will surely book for their services again next time.
Mr. Fahad repaired an issue in the kitchen and he did it very well and told me that he will come after 30 minutes and he didn't late thanks for the service
My air conditioner was functioning at 60%, but after they serviced it, it stopped working completely. They cleaned it with just a little water without understanding the electronic circuitry, so they only have the skills of a cleaner.
Really bad service I had with this company they took too much money. Later they said we can't put GAS on the AC we don't have . And when he fix AC absolutely next day it will have issue.
Team is on time. Speak English, Arabic. Clean professional service. Always recommend him and his team.
يماطلونك وآخر شي ما اييون لغسيل والمكيفات
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