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Appliance Repair
Emax Oasis Mall Sharjah
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Emax, located at Oasis Mall Sharjah, is an electronics store offering a wide range of products and services. The company offers consumer electronics, including televisions, home appliances, and audio systems. They also provide mobile phones, laptops, and other computing devices. Emax offers installation services for various electronics, as well as repair and maintenance services. Customers can also find accessories and peripherals for their devices. The company aims to provide a comprehensive shopping experience for all their electronics needs.
Customer Sentiment:
Overall customer sentiment appears positive, with a significant portion of reviewers expressing satisfaction with their experience. The average rating of 4 out of 5 across 83 reviews indicates a generally favorable perception of the business.
Service Quality:
A recurring theme in the reviews is the high quality of customer service. Multiple reviewers highlight the helpfulness, responsibility, and outstanding support provided by the sales team and management. Specific individuals are mentioned positively for their assistance and dedication. This suggests a strong focus on customer interaction and problem resolution.
Common Themes:
Key strengths identified include excellent customer service, helpful and knowledgeable staff, and the provision of good deals. A potential area for improvement noted in one review is the availability of accessories for specific products, such as covers and screen protectors. The willingness of staff to go the extra mile, even after closing hours, is also a positive theme.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service. The strong emphasis on customer support and the positive interactions described by reviewers are significant strengths. While there may be minor gaps in product accessory availability, the overall pattern of feedback suggests a business that prioritizes customer satisfaction and provides a positive shopping experience. The high average rating further reinforces the conclusion that the business is perceived as reliable and offers valuable services.
I bought a tab A9+ I don't find cover and screen card If it too, then will be good
I really like the store they give us a nice deal a and a amazing service I will recommend it
Mr. Paul the store manager of emax has extended an outstanding support to identify the Phone which actually I really in need. The way handling the customer is model for every one in the store. Thank you brother Paul for your kind support. God may bless you abundantly
the customer service is outstanding- the sales team is very responsible and helpful, especially Mr. Adarsh.
Very supportive and helpful with guidance. Mr.Paul & Mr. Shafiq is Smart sales person, they waited for the deal to close even it was late for them to close the shop.
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