Eco Clean Cleaning Company

CLOVER BAY, OFFICE 1612 - Business Bay - Dubai

E
Business Listing

Auto Repair

Air Conditioning Repair

Eco Clean Cleaning Company

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About Eco Clean Cleaning Company

Eco Clean Cleaning Company, , is a business specializing in various cleaning services. The company offers comprehensive house cleaning services, ensuring homes are spotless and well-maintained. They also provide professional air duct cleaning, crucial for improving indoor air quality and system efficiency. For floor coverings, the company offers expert carpet cleaning, tackling dirt and stains effectively. Additionally, Eco Clean provides upholstery cleaning services, revitalizing furniture and extending its lifespan.

AI Generated Sentiment, based on recent reviews:

Based on a collection of customer reviews, Eco Clean generally receives positive feedback, contributing to an overall average rating of 4.5 out of 5 stars from 225 reviews. The majority of customers express satisfaction with the services provided, highlighting several key strengths.
Service Quality and Strengths:
Positive reviews frequently commend the professionalism, punctuality, and thoroughness of the cleaning teams. Specific services like upholstery and air duct cleaning receive positive mentions for their effectiveness in removing stains and improving cleanliness. The use of eco-friendly products is also appreciated by some customers. The booking process is often described as easy and efficient, and some customers value the communication, such as before-and-after videos.
Areas for Improvement and Weaknesses:
Despite the generally positive sentiment, several negative reviews raise significant concerns. A major point of contention is the discrepancy between the advertised use of eco-friendly products and the actual use of standard chemical products by some teams. This inconsistency, coupled with reported poor handling of customer complaints and a lack of accountability from management, is a significant detractor. Issues with pricing transparency and unexpected additional costs are also mentioned. Furthermore, some customers report poor organization leading to scheduling errors and a lack of attention to detail in certain cleaning jobs, particularly in deep cleaning services. Concerns about requests for excessive personal information during the booking process are also noted.
Common Themes:
Recurring themes include the professionalism of the on-site cleaning staff (in positive reviews), the effectiveness of specific cleaning services, and significant issues related to management responsiveness, pricing clarity, and adherence to advertised service standards (in negative reviews).
Final Assessment:
Eco Clean appears to deliver effective cleaning services in many instances, with skilled and professional technicians. However, the business faces notable challenges in maintaining consistent service quality, particularly regarding the use of eco-friendly products and attention to detail in all service types. Issues with management's handling of complaints and pricing transparency also detract from the overall customer experience. While the high average rating suggests a generally positive customer base, the recurring negative feedback on specific issues indicates areas where the business needs to improve to ensure consistent high-quality and reliable service for all customers. Potential customers should be aware of these reported inconsistencies.

Amenities
Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.5 (225 reviews)
Review 1 of 10
E
Member since
May, 05 2025
Location
CLOVER BAY, OFFICE 1612 - Business Bay - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday 08:00 AM - 06:00 PM
Services
Air duct cleaning service
Carpet cleaning service
House cleaning service
Upholstery cleaning service
Contact Seller
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