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Mobile phone Repair
DataLife Computers LLC
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DataLife Computers LLC is a business that offers a comprehensive range of technology services. The company offers computer repair services, addressing issues with desktops and laptops. They also function as a cell phone store, providing devices and related services. DataLife Computers LLC offers general computer services, encompassing various technical support needs. As a computer store, they provide hardware and software. The company offers computer support and services, assisting with technical difficulties and maintenance. They provide general repair services for different electronic devices. Additionally, DataLife Computers LLC offers security system installation services, enhancing the safety of homes and businesses.
Customer Review Summary
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.5 out of 5 from 121 reviews, the overall customer sentiment appears to be largely positive. Many customers express satisfaction with the service, staff knowledge, and affordability. However, a notable minority of reviews highlight significant negative experiences, primarily related to pricing, repair quality, and communication.
Service Quality and Reliability:
Positive feedback frequently mentions excellent service, knowledgeable and helpful staff, quick response times, and skillful technicians. Customers appreciate the wide selection of products and competitive pricing for IT solutions. Conversely, negative reviews raise concerns about the quality of repairs, particularly for older devices, and instances where issues were not resolved or new problems arose after service. Reliability is questioned in cases where repairs were unsuccessful or took an extended time.
Common Themes:
Recurring positive themes include the expertise and helpfulness of the staff, reasonable and affordable pricing for many services, and a positive long-term relationship with the business for some customers. Negative themes consistently revolve around perceived overcharging for minor services, unsuccessful repairs, particularly for older or complex issues, and issues with communication or follow-up. There are also mentions of potential inconsistencies in service quality and pricing.
Final Assessment:
Considering the high volume of positive reviews and the strong average rating, the business appears to deliver high-quality and reliable service for a significant portion of its customer base. The strengths lie in the staff's technical knowledge, product selection, and generally competitive pricing. However, the recurring negative feedback regarding pricing transparency, repair efficacy for certain issues, and communication cannot be ignored. While the business seems to excel in many areas, addressing the concerns raised in the negative reviews, particularly regarding repair outcomes and pricing practices, would likely enhance overall customer satisfaction and solidify its reputation for consistent, reliable service across all offerings.
Affordable rates, excellent job, specially for IT work cheaper in prices higher in quality in service, quick response & exelent experienced staff, really appreciated 🤗
All over the best service and affordable fees with excellent customer service and support. I have a wonderful experience with them and I do suggest you TOO… contact the team for help / assistance with Immediate and recommended solutions.
Brought a lenovo laptop today to just to fix a single missing screw. They open the laptop and came back that they dont have available screw. They told to leave it and want to charge 1000 dirham. I refuse and bring to other service center.
Service center told me that someone open it and did not return other screws.
I had an excellent experience The staff was incredibly knowledgeable and helpful in assisting me with finding the perfect IT solutions for my needs. They have a wide selection of products, from computers and laptops to accessories and software, all at competitive prices. Highly recommend this place if you're looking for quality tech products and great service!
I have an excellent experience with DataLife and its wonderful team since the last 5 years, the team are very cooperative , nice people and skillful technicians . Thanks for the good treatment and reasonable prices.
If i can add 0 reviews would make me feel better .. charging soo expensive on small things .. cleaning a computer from dust takes 80 dirhams , cant even fix an old iphone 6 .. waited 1 week to fix a motherboard problem & still called me after and said unfixable, took it to another smaller shop, they fixed it infront of me .. in 5 minutes.
They always add 10-15 dirhams more on anything , i even bought an old hdmi cable to DP & still not working..
rather u guys taking advantage of the area because theres no many computer shops or you thing that we stupid & dont know anything in the world, its so unfortunate how easily you lost a customer just because being greedy for extra money.
I DONT RECOMMEND THIS PLACE.
take your things to a smaller computer shops better because they will ask less money or tale it back to the company
NULL REVIEWS
If i can add 0 reviews would make me feel better .. charging soo expensive on small things .. cleaning a computer from dust takes 80 dirhams , cant even fix an old iphone 6 .. waited 1 week to fix a motherboard problem & still called me after and said unfixable, took it to another smaller shop, they fixed it infront of me .. in 5 minutes. They always add 10-15 dirhams more on anything , i even bought an old hdmi cable to DP & still not working.. rather u guys taking advantage of the area because theres no many computer shops or you thing that we stupid & dont know anything in the world, its so unfortunate how easily you lost a customer just because being greedy for extra money. I DONT RECOMMEND THIS PLACE. take your things to a smaller computer shops better because they will ask less money or tale it back to the company NULL REVIEWS
Repairing is not good bcz i give him my phone to change display but after changing display my phone speaker and flash light is not working.
Thrash shop anything goes
Tried calling the number no one picked it up. If you can put mobile number or WhatsApp for clients to reach you. Thank you
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