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Mobile phone Repair
Clean Tech UAE
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The company, known as Clean Tech UAE, offers comprehensive house cleaning services. Their services encompass a wide range of tasks designed to maintain a clean and healthy living environment. This includes general cleaning of all rooms, dusting, vacuuming, mopping, and sanitizing surfaces. They also provide more specialized services such as deep cleaning, window cleaning, and upholstery cleaning. The company aims to provide efficient and reliable cleaning solutions tailored to the individual needs of their clients, ensuring a sparkling clean home.
Overall Customer Sentiment:
Based on a collection of 52 reviews with an average rating of 4.8 out of 5, the overall customer sentiment towards this house cleaning service is overwhelmingly positive. A significant majority of customers express satisfaction with the quality of cleaning and the professionalism of the staff.
Service Quality and Strengths:
Key strengths highlighted in the reviews include the thoroughness of the cleaning, with particular praise for attention to detail and the ability to address specific areas like mattresses and furniture effectively. Customers frequently mention the transformative results of deep cleaning services, making items appear "like new." Punctuality and efficiency are also noted as positive aspects of the service delivery. The ease of the transaction process, from inquiry to payment, is another recurring positive theme.
Areas for Improvement:
While the majority of feedback is positive, a notable area for improvement concerns customer service and communication regarding bookings. Some reviews indicate issues with booking confirmation, lack of responsiveness to inquiries, and potential prioritization of higher-paying jobs, leading to uncertainty and frustration for some customers. Instances of late arrival and additional charges due to delays have also been reported.
Common Themes:
Recurring positive themes include the effectiveness of deep cleaning services, particularly for mattresses and furniture, the professionalism and skill of the cleaning staff, and the overall quality of the cleaning results. The ease of the booking and payment process is also a consistent positive point. The primary negative theme revolves around inconsistencies in customer service, communication, and booking management.
Final Assessment:
Overall, this house cleaning service appears to deliver high-quality cleaning results, particularly in deep cleaning and attention to detail. The cleaning staff are generally perceived as professional and effective. However, the business needs to address inconsistencies in customer service and communication to ensure a consistently positive experience for all clients. While the cleaning service itself is highly regarded, improvements in booking management and responsiveness would further enhance customer satisfaction and reliability.
I experienced the worst customer service with them. They neither confirm nor reject your booking, leaving you in limbo until the last minute. Ultimately, they prioritize higher-paying bookings over yours. Communication is poor; they don’t respond to calls. On my last booking, they arrived late and charged me extra due to their delays. It’s not about the cleaners; it’s about the person managing the service. Be cautious when dealing with them.
I had the pleasure of using Clean Tech UAE's deep cleaning services, and I am thoroughly impressed. Their professional staff transformed my apartment, making it look brand new. They provided comprehensive services, including shampooing, steam cleaning, and dry cleaning for my mattress, sofa, carpets, and curtains. The attention to detail and quality of their work exceeded my expectations. If you're in Dubai and need top-notch cleaning services, I highly recommend Clean Tech UAE. They truly deliver impressive results.
They are good and they know what they are doing. My mattress just like new one! Shampoo, Steam and Dry Clean! Im impressed on their work! Job well done. Highly recommended
They just finished cleaning our dining set and garden set. Very quick and professional. They finished on time and exceeded my expectation. Transaction is very easy from inquiry to payment. They just gained my trust. Thank you. Will hire you definitely again.
Very good people, they came on time and most importantly they were attentive to all the spots ever the ones i didnt notice. He made sure to make the mattress as new as possible Thank you!
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