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Mobile phone Repair
Cellcraft Mobile Phones Trading L.L.C - Mobile and Laptop repair in Ras Al Khaimah
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At Cellcraft Mobile Phones Trading L.L.C, located in Ras Al Khaimah, I specialize in the repair of mobile phones and laptops. My services encompass a wide range of issues, from cracked screens and battery replacements to more complex internal repairs. I understand how crucial these devices are in your daily life, and I am dedicated to providing efficient and reliable solutions to get them back in working order. Whether it's a software glitch or a hardware malfunction, I have the expertise to diagnose and fix the problem. My goal is to offer high-quality repair services that you can trust, ensuring your devices function smoothly.
Overall Customer Sentiment:
Based on a significant volume of reviews (337 total with an average rating of 4.8/5), the overall customer sentiment towards this mobile phone repair shop is overwhelmingly positive. The high average rating suggests a strong level of customer satisfaction.
Service Quality and Strengths:
Recurring positive themes highlight the shop's strengths in providing fast and reliable service. Customers frequently commend the friendly and helpful nature of the staff. Specific services receiving positive mentions include efficient repairs, data recovery, and timely delivery of repaired devices. The quality of products and service is also noted as a positive aspect.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, a small number of reviews indicate areas for potential improvement. Concerns were raised regarding the quality of replacement parts, specifically batteries, with claims of non-original components being used. Issues with repair outcomes, including phones allegedly being made worse after service and screens breaking easily after repair, were also mentioned. Delays in service and lack of invoices were cited in some instances.
Common Themes:
Key positive themes include speed, reliability, friendly staff, and successful data recovery. Negative themes, though less frequent, revolve around the quality of replacement parts and the durability of certain repairs.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, this mobile phone repair shop appears to deliver high-quality and reliable service for the vast majority of its customers. The consistent praise for speed, staff, and successful repairs indicates a strong operational foundation. However, the business should address the concerns raised regarding the quality of replacement parts and ensure consistent repair outcomes to maintain its high standard and address the negative experiences reported by a small segment of customers. Overall, the evidence suggests a reputable and generally trustworthy service provider.
Best Products and quality service . Nice staff Behavior . Good Relationship maintenance
Cellcraft did an excellent job repairing my water-damaged phone, ensuring no data loss. Their service was prompt, professional, and highly reliable. Highly recommended for anyone needing phone repairs!
Fast and reliable service with friendly staff, they fixed my iPhone lcd and back panel within hours. They also delivered the phone later on the same day. I would 10/10 recommend these guys. Bringing in my MacBook for a battery replacement soon.
I DO NOT RECOMMEND THEM FOR SCREEN FIXING. ALSO, THEY WERE LATE FOR THE APPOINTMENT. I PAYED OVER 300 TO GET THE SCREEN FIXED AND IT BROKE FROM THE FIRST FALL AND IT WASNT THAT HARD IT FELL FROM THE BED. IM NOT SURE ABOUT THEIR OTHER SERVICES BUT SCREEN REPAIRING IS NOT A GOOD SERVICE
I dont recommend. When you give anything for repair, they change original parts with duplicate ones
I gave my iphone x to the Ras Al khaima cellcraft People to repair But instead of correcting those made it worse While people kept my phone for 3 months 26-03-21 And even after three months my phone was not repaired by these people Since 3 months I am tired of going to their shop finally i had to get my phone back from these people15-06-21 There is a request from the rest of you guys, don't do this to any customer.🙏 I put both before and after photo
i got battery replacement for xs max on july 6. and i didnt get the invoice.
the battery is very bad quality. they told me it was original and paid 180AED + 10 AED for screen protector privacy . the battery health dropped 4% in just 9 days.
Just bought s25 ultra from this shop. Very good shop and nice staff, i am in rak last 6 years this is the best shop for mobile. Recomended to all i am very happy with their service.
Very good sevice
I changed display after 1 month use phone its was like this
We were only visiting RAK when my phone gave up. Our hotel recommended Cell craft, and after messaging with them, they said they can help. We went there, they had a quick look and gave us a few options. Unfortunately the phone was beyond repair but they were able to get all the data off the phone and onto a USB drive. They even delivered it back to our hotel once everything was done. Fast service and reasonable prices.
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