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Air Conditioning Repair
BUASHWAN (BR)
Category: Air Conditioning Repair
Al Badayer Air Conditioning Installation is a business specializing in a comprehensive range of air...
Category: Air Conditioning Repair
AJAT Technical Services Co. L.L.C is a business specializing in a range of HVAC and air compressor s...
Category: Home Maintenance
Famous Electrical, operating under the business name Famous Electrical, is an electronics store and...
Category: Appliance Repair
AL BAREEQ AL ZHAHBE is an appliance repair service business. The company offers comprehensive repair...
Category: Motorcycle Repair
Aman Al Madina Motorcycle Repairing is a motorcycle repair shop. The company offers a range of servi...
The company offers a range of repair services, including general repair services, air conditioning repair, and appliance repair. Their expertise covers various types of appliances and air conditioning systems, providing solutions for common issues and malfunctions. The company aims to restore functionality and efficiency to damaged or faulty equipment, ensuring customer satisfaction through reliable and professional service.
Customer Review Analysis Summary
Overall Customer Sentiment:
Based on a collection of 111 reviews with an average rating of 4.6 out of 5, the overall customer sentiment appears largely positive. However, a subset of reviews indicates significant dissatisfaction, primarily related to pricing and communication.
Service Quality:
Positive feedback frequently highlights the speed, professionalism, and knowledge of the technicians. Several reviews specifically commend technicians for timely repairs and adherence to agreed timelines and costs. Conversely, negative feedback points to issues with service quality, including unresolved problems after initial repairs and damage to appliances during the service process.
Common Themes:
Recurring positive themes include efficient service delivery and the expertise of specific technicians. Negative themes prominently feature concerns about pricing, with multiple reviewers citing significantly higher costs compared to market rates and a lack of transparency or communication regarding charges. Issues with follow-up service and communication regarding appliance handling and transport fees are also noted.
Final Assessment:
While the high average rating and numerous positive reviews suggest a generally reliable service, the recurring negative feedback regarding pricing and communication warrants attention. The business demonstrates strengths in technical proficiency and timely service in many instances. However, inconsistencies in pricing practices and communication breakdowns appear to be significant weaknesses impacting customer satisfaction for a segment of the clientele. To ensure consistent high-quality and reliable service, addressing pricing transparency and improving communication protocols are crucial areas for improvement.
Good service for repairing my washing machine from Buashwan. Mr. Asim was professional and knowledgeable and repaired the machine as per agreed cost and returned the machine as per timelines provided.
I call them for repairing AC . He told me first we will come and check it’s costing 50DHM. Then another guy will come for service, it will be separate payment…..😇
I inform this person about my washing machine is not coming enough water in to the washing machine so said he will send me a technician, technician took the machine and returned second day and he fixed and left I paid 400 aed, next day I called him to come and check still no one turned up and fixed I felt it is a day title robbery 😇😇
This a unethical work
Professional team and quick services, I got my Samsung washing machine fixed and it was ready in one day thanks to Rashid kahlooon
The service was very fast, professional and knowledgeable. Mr. Asim is very accommodating and the machine was fixed and returned on the agreed timeline.
Their service is good and good response also. thank you Mr. Rashid for repair my washing machine now it's working good condition
They charge insane amount. 3x of the market price. Very unprofessional. The mechanic has asked for 300 AED for a gas repair and the same thing is done for 110 aed from other shop. So kindly bargain with them.
They charge insane amount. 3x of the market price. Very unprofessional. The mechanic has asked for 300 AED for a gas repair and the same thing is done for 110 aed from other shop. So kindly bargain with them.
Very bad experience
not recommended at all
Very bad experience. As they did not inform the person who tell him to come and check the fridge and they took the fridge to their work place without informing. Then they asking so much for repair and when I ask them to return back the fridge in the flat then they said they will charge 100 AED for transport. And they damage my fridge.
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