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Auto Repair
AutoPro - 7511
Category: Air Conditioning Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Tire Repair
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AutoPro - 7511, , is a business that provides a comprehensive range of automotive services. The company offers auto repair shop services, including general car repair and maintenance. They also specialize in auto air conditioning service, auto electrical service, and auto spring shop services. For braking systems, the company offers brake shop services. Additionally, they function as a car battery store and a tire shop, providing sales and service for both. The company also offers oil change services and, interestingly, chauffeur services.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.8 out of 5 from 114 reviews, the overall customer sentiment towards Auto Pro 7511 is overwhelmingly positive. Customers frequently express satisfaction with the service quality, professionalism of the staff, and efficiency of the work performed.
Service Quality and Strengths:
Key strengths highlighted in the reviews include the professionalism and expertise of the staff, particularly in services like tire changes and oil changes. Customers appreciate the staff's polite demeanor, willingness to explain processes, and attention to detail. The availability of a comfortable waiting lounge and occasional offers are also viewed positively. Specific staff members are frequently mentioned for their excellent service.
Areas for Improvement and Weaknesses:
While generally positive, some areas for improvement are noted. Concerns were raised regarding pricing, with some customers finding the costs higher compared to competitors and experiencing unexpected price increases for services like car washes. One review mentioned a negative experience with a supervisor regarding a specific vehicle type and a separate instance of damage occurring during an oil change, leading to a leak and concerns about oil quality. Another review indicated that the presentation of multiple service options after initial agreement can be confusing.
Common Themes:
Recurring themes across the reviews include the professionalism and positive attitude of the staff, efficient service delivery, and a focus on customer satisfaction. The business appears to have a strong reputation for routine maintenance services like oil and tire changes.
Final Assessment:
Considering the high average rating and the predominantly positive feedback, Auto Pro 7511 appears to be a reliable and high-quality service provider for auto repair and maintenance. The business excels in customer interaction and efficient service delivery. However, addressing concerns related to pricing transparency, consistency in service quality across all tasks and staff members, and potentially streamlining the presentation of service options could further enhance the customer experience and solidify their reputation.
AutoPro Service Center for oil changes has a pleasant atmosphere and friendly staff who are flexible and accommodating. However, their prices are quite high. Another downside is that after agreeing on a service, they present various options and alternatives, which can be confusing for customers.
Had a great experience at Auto Pro 7511. Big thanks to Sonu and Sulthan for handling my vehicle complaint smoothly and professionally. They were quick, efficient, and made sure everything was taken care of properly. Highly recommend their service—honest and reliable team!
Hi AutoPro 7511,
Recently I visited this place for oil and filter change, they damage the oil compartment while changing the oil, it started leaking, the oil quality is also not good when I checked it after a week it’s already dark black and the price is higher compare to ADNOC.
Not recommended
I recently visited Autopro for a tyre change and oil change, and I must say the service was outstanding! Akhilesh and Sonu handled everything with remarkable expertise and professionalism. They were not only efficient but also took the time to explain the process and ensure everything was done to perfection. Their polite and well-mannered approach made the entire experience smooth and hassle-free. It’s rare to find such dedicated and customer-focused professionals. Highly recommend Autopro for their top-notch service!
I recently visited Enoc Autopro in Fujairah for a tyre change, and the service was excellent. The staff were well-behaved and professional throughout the process. There’s also a comfortable waiting lounge for customers, making the experience more convenient. I was pleased to find some great offers as well, which added even more value to the visit. Additionally, the car wash was much better compared to other places I’ve been. Overall, I’m really satisfied and would recommend them for their quality service.
It was very great service given by Mohamad and Team! Really appreciate good job and good customer service and very polit and heartful. Never ever seen like this service which had given me additional discount too! Thank you guys!! 5STAR
Sonu , akhilesh and muhamad were very professional. They delivered a very good service. I always do my oil and car check there. They treated my car as if it was thers.
To e supervisor Edwin afraid to do the oil change for Tundra TRD pro because of the size!! Which it has been done many times since I bought the car
Worts customer service
Very rude staff
مرحبا ب autopro-7511
أريد ان اعرف لماذا كل اسبوع الزيادة في سعر الغسيل بدا من 20 درهم و الآن 30 درهم مع العلم السياره صغير
و شكرا .
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