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Auto Repair
AutoPro - 7075
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AutoPro - 7075, , is a business that provides a comprehensive range of automotive services. The company offers auto repair shop services, including general car repair and maintenance. They also specialize in auto air conditioning service, auto electrical service, and auto spring shop services. For braking systems, the company offers brake shop services. Additionally, they function as a car battery store and a tire shop, providing sales and service for both. The company also offers oil change services. While primarily focused on vehicle maintenance, they also provide chauffeur services.
Overall Customer Sentiment:
Based on a significant volume of reviews (106 total) and a high average rating (4.8 out of 5), the overall customer sentiment towards 7075 Auto Pro is overwhelmingly positive. The majority of customers express satisfaction with the services received and the professionalism of the staff.
Service Quality and Strengths:
Key strengths highlighted in the reviews include the helpfulness and knowledge of the service advisors and mechanics. Specific services such as oil changes, tire rotation, and wheel balancing are mentioned positively. Customers appreciate the thoroughness of routine checks and the provision of updates. Several staff members are consistently praised by name for their excellent service and communication skills. The business appears to excel in providing a smooth and pleasant customer experience.
Areas for Improvement:
While the vast majority of feedback is positive, there is a notable concern regarding the behavior of one specific staff member. Instances of rudeness and shouting have been reported, leading to negative customer experiences. Additionally, one review mentions an issue with the quality of repaired tires causing car shaking, although this appears to be an isolated incident.
Common Themes:
Recurring positive themes include the professionalism and helpfulness of the staff, the quality of service provided, and the overall positive customer experience. The willingness of staff to explain procedures and offer practical advice is also a common point of praise. The primary negative theme revolves around the conduct of a single employee.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, 7075 Auto Pro generally delivers high-quality and reliable service. The business demonstrates strong performance in customer service and technical expertise, as evidenced by the consistent praise for multiple staff members and the positive outcomes reported for various services. However, addressing the reported issue with the behavior of the identified staff member is crucial to ensure a consistently positive experience for all customers and maintain the business's strong reputation. Overall, the evidence suggests that 7075 Auto Pro is a reputable and reliable auto service provider.
Always and always the best services from this site. Special mention to Imran, Camilo and Dinuka.
Appreciate the effort of the supervisor..
Great service gave us this employees and very kindly persons. Dinuka & shaikh
Had my first-ever tire rotation and wheel balancing done, and I’m really glad I chose 7075 Auto Pro! The staff were awesome—especially Dinuka, who shared some great insights about tire care. But the real MVP was Simon, the mechanic who worked on my car. This guy is a pro! Super knowledgeable, gave me practical tips, and made sure my car was in excellent hands from start to finish. Honestly, someone give this man a raise and a promotion—he’s that good!
I recently went for an Oil change. The service advisor Mr.Usman , the mechanics Mr.Camillo and Mr. Akhil are really helpful. Eventhough i went for oil change only, they did a routine check on my car and gave me update. I would recommend anyone to use their services.
Just wanted to say that Sheikh at AutoPro was really helpful and professional. He took the time to explain everything clearly and made the whole experience smooth and pleasant. Great service with a great attitude — highly recommended!
The staff member are so cruel specially the one aged person who always shouting shouting infront of me 3 customer left him because of his rude behaviour . He should be educated he dont have manners how to talk to people to customer . Very bad experience
Very bad
They fix returned tyres that have manufacturing problems,then the car start shaking
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