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Auto Repair
AutoPro - 7023
Category: Air Conditioning Repair
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Category: Auto Repair
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Category: Auto Repair
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AutoPro - 7023, is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, specialized auto air conditioning and electrical services, and expertise in auto springs. They also operate a dedicated brake shop and a car battery store. For routine maintenance, the company provides oil change services and functions as a tire shop. Additionally, AutoPro - 7023 offers a chauffeur service.
Customer Sentiment:
Overall customer sentiment appears positive, as indicated by the average rating of 4.4 out of 5 across 81 reviews. A significant portion of the feedback highlights positive experiences with service speed, professionalism, and customer interaction.
Service Quality:
The reviews suggest a generally high level of service quality, particularly in routine maintenance like oil changes and specific services like auto electrical work. Positive comments frequently mention the care and attention to detail provided by staff members. However, a notable negative review points to a significant issue with incorrect parts supply and subsequent refusal of refund, leading to substantial customer dissatisfaction and financial loss.
Common Themes:
Recurring positive themes include efficient service delivery, professional and friendly staff interactions, and effective resolution of specific automotive issues. The negative feedback, while less frequent based on the overall rating, centers on potential issues with parts accuracy and customer service response in problematic situations.
Final Assessment:
Based on the available data, the business generally provides high-quality and reliable automotive services, reflected in the strong average rating and positive feedback regarding various service types and staff performance. The isolated negative review, while concerning, does not appear to represent a widespread issue based on the overall sentiment. Potential customers can likely expect competent service, though it is advisable to ensure clear communication regarding parts and return policies, particularly for less common issues. The business demonstrates a capacity for positive customer experiences, but addressing the root cause of the negative incident could further enhance overall reliability and customer trust.
Eric was professional , took care of my engine bay , made it looking mint and did the oil ch angle with great care . Thank you Eric
highly recommended! very professional and delicate in doing their job. đź‘Ť
They sold me the wrong battery and ruined my starter engine, when I tried to return, they told me because It was used now, and I didn’t choose the more expensive battery, they cant do refund. Very unprofessional, made me lose a lot of money.
Turned up expecting to book car in for Oil and filter change. Waited 20 minutes and job started. First class service
Very good service provided by Jason and Val at Autopro. Very friendly and went above and beyond in their customer service
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