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Mobile phone Repair
Apple Care Mobiles and Computers maintenance L.L.C
Category: Mobile phone Repair
iPhony Mobile Phone is a mobile phone repair shop. The company offers a range of services including...
Category: Mobile phone Repair
HAPPY BABY MOBILE PHONES is a business that operates as both a mobile phone repair shop and a wholes...
Category: Mobile phone Repair
ALL IN ONE MOBILE PHONE LLC. is a cell phone store that offers a variety of services. The company of...
Category: Computer Repair
Micro Computer Technology is a computer repair service business. The company offers a range of servi...
Category: Other Repairs
ASHTEL - Al Ain, operating under the business name ASHTEL, is a cell phone accessory store. The comp...
Apple Care Mobiles and Computers Maintenance L.L.C. is a business specializing in the repair and maintenance of mobile phones and computers. The company offers comprehensive services for a wide range of devices, addressing various hardware and software issues. Their expertise includes diagnosing and fixing problems with smartphones, tablets, laptops, and desktop computers. The company offers solutions for screen repairs, battery replacements, virus removal, data recovery, and general system troubleshooting. They aim to provide reliable and efficient repair services to keep electronic devices functioning optimally.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided average rating of 4.3 out of 5 from 35 reviews. While some customers express strong satisfaction with service speed, professionalism, and customer care, others highlight significant issues related to communication and repair quality.
Service Quality:
Reported service quality is inconsistent. Positive feedback emphasizes efficient and professional repairs, with some customers noting quick turnaround times and good value. Conversely, negative feedback points to potential issues with repair effectiveness, specifically regarding battery replacements, and a lack of post-service warranty support.
Common Themes:
Recurring positive themes include efficient repair processes and positive customer interactions. Negative themes center around communication breakdowns, particularly regarding phone accessibility and potentially outdated contact information, and concerns about the longevity and warranty of repairs.
Final Assessment:
Based on the available data, the business demonstrates strengths in providing efficient and generally positive customer service experiences for some clients. However, significant weaknesses exist in communication channels and the perceived reliability and warranty of certain repair types. While the average rating suggests a generally favorable customer base, the negative feedback highlights critical areas for improvement to ensure consistent service quality and customer satisfaction. Addressing communication issues and clarifying warranty policies would likely enhance the overall customer experience and perception of reliability.
Had my two 6s repaired for battery. They said they had to change ic blah blah. Charged us 150dhs each. Battery doesnt last 2 days. Those 2 days are left idle. He said no warranty once you leave the shop. If he reads this you know what you did and said. What goes around, comes around. Peace be with you. Ciao
His Google maps store is setup wrong, needs to fix it, doesn’t answer phone which could mean he posted the wrong phone number or hasn’t updated the phone number in 2 years.
I love the customer service, they go above and beyond atI've been a customer for 5 years. I just upgraded our cell phones and as usual it was a great experience. Thank you Mobile Shop!!
Literally waited just 15mins to fix my iphone fastest ever,, and they gave great discount ... Commendable ....
Repaired my phone efficiently and professionally. Best quality service. Thank you 😊
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