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Air Conditioning Repair
Allway Technical Services - AC Repair & Maintenance | Electrician | Plumber | Handyman in Abu Dhabi
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Allway Technical Services is a business that offers a comprehensive range of services for properties in Abu Dhabi. The company offers appliance repair services, ensuring household appliances are functioning correctly. They are also an air conditioning contractor, providing installation, maintenance, and repair for cooling systems. Property maintenance is a core service, covering various aspects of upkeep. Drainage services are available to address plumbing and drainage issues. The company offers the expertise of electricians for electrical work and handymen for general repairs and tasks. Painting services are provided for interior and exterior needs. Allway Technical Services also offers plumbing services and tile contracting for installation and repair.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 42 reviews. The provided sample reviews reflect satisfaction with professionalism, technical expertise, and efficiency. However, a small number of reviews express negative sentiment regarding pricing and service attitude, suggesting some inconsistency in customer experience.
Service Quality:
Based on the available reviews, the business demonstrates strong technical proficiency across various services, including AC maintenance, electrical work, and solar water heater repair. Customers frequently commend the thoroughness of diagnostics and the ability to resolve issues effectively. Punctuality and cleanliness of the work environment are also highlighted as positive aspects of the service delivery.
Common Themes:
Recurring positive themes include the professionalism and knowledge of the staff, the quality of the repair work, and the efficiency of service delivery, particularly in urgent situations. The acceptance of wire transfers is also noted as a convenient payment option. Conversely, a notable negative theme is the perception of inflated pricing in at least one instance, and a single review mentions poor service attitude and questions the authenticity of reviews.
Final Assessment:
The business generally appears to deliver high-quality and reliable service, supported by a strong average rating and positive feedback on technical expertise, professionalism, and efficiency. While the majority of customer experiences seem positive, the isolated negative feedback regarding pricing and attitude warrants attention. To maintain and improve its reputation, the business should ensure consistent pricing practices and address any issues related to customer service attitude. Overall, the evidence suggests a predominantly positive customer experience, making the business a potentially reliable option for the services it offers.
"I required an electrician, and I was unsure of what to anticipate, but these guys are highly skilled and knowledgeable, executing their tasks with precision. They are not only pleasant but also maintain a clean work environment."
All way technical services I can say are truly excellent and very professional, they did a thorough diagnostic of the solar water heater system and resolved all issues even the smallest details to ensure the system was 100%. Highly recommended
Bad service and bad attitude
Don't deal with them
The reviews are fake
Had issues with 2 of my ACs at summer peak. Called them up at 8am and they showed up at 1400 finishing the job at 1530. Quick service. Staff didnt leave a mess like all the previous ones I've experienced. They accept wire transfers for those like me who never carries cash around. Highly recommend these guys. Quick and easy.
They charged 450 for something I later find out is 200 dhs...
Very professional and very diligent in their work. They fixed things without inflating the prices.
We used the ac maintenance services and replaced thermostat. Good and professional work.
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