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Auto Repair
Al Rukn Al Malaki auto maintenance workshop
Category: Auto Repair
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Al Rukn Al Malaki Auto Maintenance Workshop, operating under the business name Al Rukn Al Malaki Auto Maintenance Workshop, is an auto repair shop. The company offers a range of services including general auto repair, maintenance, and potentially specialized services based on their social media presence which showcases various automotive work. Their services likely encompass routine tasks such as oil changes, brake service, and tune-ups, as well as more complex repairs.
Customer Sentiment:
The overall customer sentiment is predominantly negative, as reflected in the low average rating of 2.7 out of 5 from a total of 32 reviews. While a few positive reviews highlight good service and helpful staff, the majority express significant dissatisfaction.
Service Quality:
Concerns regarding service quality are a recurring theme. Several reviews mention issues with incorrect parts being used, poor workmanship leading to further problems, and a lack of thorough vehicle checks. There are also reports of technicians lacking knowledge and performing work without proper authorization or explanation.
Common Themes:
Key negative themes include allegations of deceptive practices (using cheap or incorrect parts), poor diagnostic skills, unsatisfactory repair outcomes, and negative staff behavior. Conversely, positive feedback mentions good pricing and helpfulness from the owner and some staff members.
Final Assessment:
Based on the provided reviews and overall rating, the business appears to struggle with delivering consistent, high-quality, and reliable auto repair services. The significant number of negative reviews highlighting critical issues such as incorrect parts, poor workmanship, and questionable practices raise serious concerns about the business's reliability and trustworthiness. While there are isolated positive experiences, the prevailing sentiment suggests that customers are likely to encounter significant problems. Therefore, potential customers should exercise caution and consider alternative options for their auto repair needs.
Be careful. I went for replacing AC compressor with original once. It was damaged quickly and I discovered that they put Chinese made very cheap one, and was not even for my car model, it was for a different model which made it to failure faster!! I don't recommend this place at all
Customers please don’t trust this garage. it was my mistake to go there to fixed my car. Before I repaired i asked them to check properly conform the issue and process for repair. In first they are so nice to attract but later on their behavior will be changes. When i went to confirm that the work they have done properly or not i found that they make it worse. And the staffs behavior is so bad. The work they do is very bad. This is just my suggestion whoever is planning to repair your car here please rethink it. I had very bad experience in this garage.
I recommend this garage to everyone. I did all the maintenance works from here and the service is phenomenal. Adel the owner is so kind and very helpful. He gave good prices for any services you made. The rest the mechanics are quite attentive and doing the job very well.
Scammers Be aware!, Technicians who check vehicles does not have any knowledge about it. I went for a car AC check and by just plugging the pressure monitor they start to remove the gas, without telling me what the issue is or agree on any work, when I ask given the dumbest answer saying it does not have any gas just air so need to refill.
This garage in Sharjah is among the least reliable. For a hassle-free maintenance experience, it's advisable to avoid them. They often overlook comprehensive car checks, focusing only on the reported issue. When problems arise, they tend to deflect responsibility, putting the blame on you for not identifying the issue, assuming you're the car expert.
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