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Mobile phone Repair
Al Jasmi Mobile Phones
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Al Jasmi Mobile Phones, , is a cell phone store. The company offers a range of services related to mobile devices. These services include the sale of new and used mobile phones, as well as accessories such as cases, chargers, and screen protectors. Al Jasmi Mobile Phones also provides repair services for various mobile phone issues, including screen damage, battery replacement, and software problems. Additionally, the company may offer services like phone unlocking, data transfer, and software updates.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 547 reviews. Many customers express satisfaction with the staff's helpfulness, knowledge, and the overall welcoming atmosphere. Positive feedback frequently highlights good prices, a wide range of products, and excellent customer service.
Service Quality:
While the majority of reviews point to high-quality service, particularly regarding sales and general assistance, there are some notable concerns regarding repair services. Several reviews mention issues after repairs, including missing parts, malfunctioning features (like Face ID and True Tone), and poor screen quality. There is also a review indicating an inability to fix phones after assessment.
Common Themes:
Recurring positive themes include helpful and knowledgeable staff, good pricing, a wide selection of mobile devices and accessories, and a pleasant store environment. Negative themes primarily revolve around the quality and reliability of repair services, specifically issues arising after screen replacements and other repairs.
Final Assessment:
Based on the provided reviews and overall rating, Al Jasmi Mobile Shop generally delivers a high-quality and reliable service, particularly in sales and customer interaction. The business excels in providing a positive shopping experience with knowledgeable staff and a good product range. However, the inconsistencies and negative experiences reported regarding repair services suggest an area for potential improvement to ensure consistent reliability across all service offerings. While the overall sentiment is strong, addressing the reported repair issues would further enhance the business's reputation for comprehensive and dependable service.
👍
Good Prices , helpful staff , Perfect mintnance
I recently had the pleasure of visiting Al Jasmi Mobile Shop, and I must say that my experience surpassed all expectations. From the moment I entered, I was greeted with a warm and welcoming atmosphere that instantly made me feel comfortable. Al Jasmi Mobile Shop truly exemplifies what it means to be a professional establishment, and I highly recommend their services to anyone in need of mobile devices or accessories. The level of professionalism exhibited by the staff at Al Jasmi Mobile Shop was outstanding. They were not only knowledgeable about their products but also demonstrated a genuine passion for helping customers. Their patience and willingness to answer my numerous questions were truly commendable. They took the time to understand my needs and provided personalized recommendations based on my requirements and preferences. This attention to detail and customer-centric approach made me feel valued as a customer. Furthermore, the range of products available at Al Jasmi Mobile Shop was remarkable. They had a comprehensive collection of the latest mobile devices from renowned brands, ensuring that customers have access to the most cutting-edge technology. Whether you're in search of smartphones, tablets, or accessories, Al Jasmi Mobile Shop has it all. Their commitment to offering high-quality products from reputable manufacturers is evident in their selection. The exemplary customer service extended beyond the point of purchase. I had the opportunity to interact with their technical support team, and they were prompt, efficient, and knowledgeable. They went above and beyond to address any concerns I had, ensuring a smooth and hassle-free experience. It was evident that Al Jasmi Mobile Shop places great importance on customer satisfaction even after the sale, making them a reliable choice for any mobile-related needs. Finally, I would like to highlight the overall ambiance of the store. The layout was clean, well-organized, and aesthetically pleasing. It enhanced the shopping experience by allowing me to easily navigate through the different sections. Additionally, the staff members were courteous, attentive, and respectful throughout my visit, further adding to the overall positive impression. In conclusion, Al Jasmi Mobile Shop is a paragon of professionalism and customer service excellence. Their knowledgeable staff, vast product range, and commitment to customer satisfaction are truly remarkable. I wholeheartedly recommend Al Jasmi Mobile Shop to anyone seeking a reliable and reputable source for all their mobile device needs. Rest assured, you will receive top-notch service and find the perfect mobile solution to suit your requirements.
I took for them 3 mobile phones after 2 days they called me telling me that they couldn’t fix any !!! But They are very respectful and polite in dealing with customers .
I went there to see some phones, yes indeed nice. They have good technicians too and bought a phone there. They have 2nd hand iPhone and I wish I can buy there again soon
Lovely place, good customer service
Replaced my iPhone XS screen
Face ID stopped working , True Tone not available any more and clarity and brightness very bad
Advice to go for shops that offer more screen options, they will tell you all displays in the market are the same ... but some other shops offer better quality ... it is a replica display but there are many brands with different quality
Replaced screen on the back, but I cant hear people during phone calls.
Very bad experience. missing parts from the iphone after repairing.
Very good retail of Mobile. Very trustfull in pricing. One of the best dealers of Samsung Mobile