
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Other Repairs
Al Ibdaa Al Raqmi Electronics
Category: Air Conditioning Repair
Al Jawad Air Conditioning, a recognized air conditioning contractor, offers a comprehensive range of...
Category: Auto Repair
ADNOC Vehicle Inspection Centre - Khorfakkan, , is a business that offers a range of services relate...
Category: Auto Repair
Sajidha Markets, also known as Sajidha Group, is a diverse retailer offering a wide range of product...
Category: Computer Repair
NOOR AL FAJIR COMPUTER & SECURITY SYSTEMS, Automatic Gates, operating under the business name NOOR A...
Category: Air Conditioning Repair
Al Muruj A/C Units Fix. Cont. is an HVAC contractor. The company offers a range of services related...
Al Ebdaa Al Raqmi Electronics is an electronics store. The company offers a wide range of electronic products and services. This includes the sale of various electronic devices and accessories. The company also provides services related to the repair and maintenance of electronics. Their offerings cater to individuals and businesses seeking electronic solutions.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4.3 out of 5 across 12 reviews. A significant portion of customers express satisfaction with the product selection and the professionalism of the staff. However, a notable minority of reviews highlight negative experiences related to credibility and warranty issues, suggesting a polarized customer base.
Service Quality:
The reviews present a mixed picture of service quality. Positive feedback emphasizes helpful and sophisticated staff, accessibility of prices, and strong post-purchase follow-up. Conversely, negative reviews point to significant lapses in service, specifically concerning reservation fulfillment and warranty claims, which directly impact the perception of reliability and trustworthiness.
Common Themes:
Recurring positive themes include the availability of a wide range of electronic devices, the store being an "excellent place" with "distinctive products," and the supportive efforts of the staff. Negative themes consistently revolve around a lack of credibility, particularly regarding product reservations and the handling of warranty issues, with specific complaints about lengthy resolution times and attributing issues to customer misuse.
Final Assessment:
Based on the provided data, the business demonstrates strengths in product variety and initial customer interaction, contributing to a generally positive average rating. However, the recurring issues with credibility, particularly concerning reservations and warranty service, represent significant weaknesses that negatively impact customer trust and the perception of reliable service. While many customers have positive experiences, the negative feedback highlights critical areas for improvement to ensure consistent high-quality service and build stronger long-term customer relationships.
Excellent place and has distinctive products Thank you for your supportive efforts to serve consumers
Many electric devices
One of the best stores I have dealt with, credibility in dealing, prices accessible to everyone, young people have a sophisticated approach, and they do not forget the customer even after a year.
The worst agent has no credibility. They tell you a one-year warranty, which you will return after 10 minutes. They tell you to be patient. The agent tells you 10 days. Then he tells you about misuse. Khorfakkan website
Unfortunately, there is no credibility I requested a reservation for me. The product was available on the day it arrived and was sold to another customer