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Auto Repair
Al HIND AUTO Maint LLC
Category: Auto Repair
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The company offers comprehensive car repair and maintenance services. These include routine maintena...
Al Hind Auto Maintenance LLC is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles in optimal condition. These services include general car maintenance, engine repair, brake services, electrical system diagnostics and repair, air conditioning service, and suspension work. They also provide oil changes, tire rotation and balancing, and pre-purchase inspections. The company is equipped to handle various makes and models of cars, ensuring reliable and efficient service for their customers.
Overall Customer Sentiment:
Based on a total of 130 reviews with an average rating of 4.1 out of 5, the overall customer sentiment towards Al Hind Auto Maintenance LLC appears to be largely positive. While a small number of reviews express significant dissatisfaction, the majority indicate a favorable experience.
Service Quality and Key Strengths:
Recurring positive themes highlight the professionalism and expertise of the team, particularly in diagnostics and providing cost-effective solutions. Customers appreciate the absence of unnecessary upselling and perceive the service as offering good value for money. Specific mentions of attentive service, such as test drives before and after repairs and protective measures within the vehicle, suggest a focus on customer care and thoroughness. The ability to address multiple issues effectively is also noted as a strength.
Areas for Improvement:
Conversely, a notable weakness identified in some reviews is the perception of high pricing compared to other workshops and significant delays in service completion. These negative experiences suggest potential inconsistencies in service delivery or communication regarding timelines and costs.
Common Themes:
The reviews consistently point to the team's technical competence and honest approach as significant positives. However, the contrasting feedback on pricing and turnaround time indicates these are areas where the customer experience can vary.
Final Assessment:
Considering the high average rating and the prevalence of positive feedback regarding professionalism, honesty, and effective repairs, Al Hind Auto Maintenance LLC generally appears to deliver high-quality and reliable service. While the concerns raised about pricing and delays warrant attention, they do not seem to represent the typical customer experience based on the overall data. The business demonstrates strengths in technical skill and customer-focused practices, making it a potentially reliable option for car maintenance and repair.
Highly Recommended! I was referred to Al Hind Auto Maintenance LLC by a mechanic in Abu Shagara, and I’m glad I went. Took my Fortuner there in Nov 2024 for a transmission and differential oil change—service was excellent. Returned in Apr 2025 with multiple issues including brake noise, side step sound, and cabin noise. Instead of pushing replacements, they fixed the problems cost-effectively—skimmed the discs, replaced fuel filter, did full service, and even installed weatherstrips I sourced myself. Special thanks to Arul from Pathanamthitta dist,Kerala(sorry if I spell it wrong) for sharp diagnostics, Karthik also from Alappuzha dist,for fair pricing, and Mr. Gopalakrishnan for smooth coordination via WhatsApp. Honest team, no unnecessary upselling, and real value for money. I’ll definitely keep going back and recommend them to all.
Mr Gopal and his team are very professional with their work. I have been going here for the last 3 - 4 years and they are so patient and accommodating. I went in most recently last week and the team was clearly busy with other cars but as soon as I came they attended to my worry by taking the car for a test drive, getting the issue sorted immediately and before handing me the car back, they drove it again to ensure I don't run into any troubles on the road, as many garages dont go this extra step and ask you to test drive yourself - their work ethic is much appreciated! Small steps make a lot of difference, for example one thing i noted was when they get into my car, they place a protection paper mat on the floor so the car doesn't get dirty from inside, again great work ethic and very hard working individuals! I definitely recommend them for your car related worries.
They will pay you double than any other garage . And Too much delay. You will learn patience while dealing with them,that's the only benefit
Very professional work Excellent and Quality service 👍🏻👍🏻👍🏻
Very worst service, only the namesake working, even charged too high comparatively other workshop..
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