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Electronics Repair
Al Dhafra Electronics Company LLC
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Al Dhafra Electronics Company LLC is an electronics store, electronic parts supplier, electronics accessories wholesaler, and electronics company. The company offers a wide range of electronic products and services. This includes the sale of various electronic devices, components, and accessories. They also provide services related to the electronics industry, catering to both retail and wholesale customers.
Overall Customer Sentiment:
Based on a total of 138 reviews with an average rating of 3.7 out of 5, customer sentiment towards Al Dhafra Electronics Company LLC appears mixed, leaning towards moderately positive. While a significant portion of customers express satisfaction, a notable segment highlights areas for improvement.
Service Quality and Product Reliability:
Positive feedback frequently commends the availability of a wide range of electronic materials and network equipment, often described as high-quality. The staff, particularly the Filipino team, is often praised for being friendly, accommodating, and providing good customer service. However, concerns regarding product reliability are present, with instances of items reportedly failing shortly after purchase.
Common Themes and Areas for Improvement:
A recurring theme across reviews is the perception of high pricing for products. While some customers find the quality justifies the cost, others view it as a significant drawback. Furthermore, issues with the application of the exchange policy and staff responsiveness to complaints, specifically involving certain individuals, are highlighted as negative experiences.
Final Assessment:
Al Dhafra Electronics Company LLC appears to be a source for high-quality electronic products with a generally helpful staff. However, the business faces challenges related to pricing and consistency in handling returns and customer complaints. While the average rating suggests a generally positive experience for many, addressing the concerns regarding product reliability, pricing perception, and ensuring consistent application of policies and customer service standards would likely enhance overall customer satisfaction and solidify its reputation for reliable service.
Al Dhafra Electronics Company LLC offers high-quality electronic materials, making it a reliable choice for those seeking top-tier products. However, it’s worth noting that the prices can be on the higher side. Despite the cost, the quality is worth considering. The Filipino staff are also very accommodating and provide excellent customer service. Highly recommended for those who prioritize premium electronic items.
Expensive but have all network equipment may you meed
Good electronic store in Abu Dhabi and salesman are friendly with us thank you.
The FIRST and LAST to visit this shop! The staff on this shop is not NICE! They're names is (MANOJ, ENRIQUE AND JAHED) THEY ARE NOT FOLLOWING THE EXCHANGE POLICY, i have the receipt and I've notice the item is easy to DAMAGE and they are accusing me wrong way to use it.
Worst experience on buying there items. Only 6 days i bought one of there items and it explode suddenly. We go to there shop to complain and hoping to change the items. But as per there staff named Enrique, Manoj and Jahid it's not possible to change because they change already the item one time. Atleast follow your policy. Before hesitating to change the item. No consideration at all.!!! 👎👎 Item prices is so expensive also.👎
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