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Auto Repair
Al Asli Auto Maintenance LLC
Category: Auto Repair
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Al Asli Auto Maintenance LLC, also known as Al Azli Auto Care, is an auto repair shop. The company offers a range of services including general automotive repair, car maintenance, and potentially more specialized services depending on their full capabilities. As an auto repair shop, the company likely provides services such as oil changes, brake repair, engine diagnostics, tire services, and other common vehicle maintenance and repair tasks to keep vehicles running smoothly and safely.
Overall Customer Sentiment:
Based on the provided reviews and overall metrics (25 reviews, 4.6 average rating), customer sentiment appears largely positive. The high average rating suggests a strong level of satisfaction among the majority of customers.
Service Quality and Reliability:
Multiple reviews highlight positive experiences with the business's service quality. Customers frequently commend the staff for their professionalism, sincerity, and competence in diagnosing and repairing vehicles. Specific mentions of technicians being qualified and experienced are present. The business is also noted for offering reasonable prices and providing honest advice on necessary repairs, avoiding unnecessary replacements. The availability of pick-up and drop-off services is also a positive aspect.
Areas for Improvement:
While the majority of feedback is positive, one significant negative review raises concerns about trustworthiness and potential dishonesty regarding parts replacement. This isolated but serious complaint suggests a potential weakness in maintaining consistent ethical practices or transparency with all customers.
Common Themes:
Recurring positive themes include the staff's friendly and cooperative demeanor, their diagnostic capabilities, and the focus on repair over replacement at affordable rates. The negative theme centers on a lack of trust and alleged deceptive practices.
Final Assessment:
Overall, the business appears to deliver high-quality and reliable auto repair services for the majority of its customers, as evidenced by the high average rating and numerous positive comments. Key strengths lie in the technical expertise of the staff, fair pricing, and customer-friendly services like pick-up and drop-off. However, the single negative review regarding alleged dishonesty is a significant concern that warrants attention. While not representative of the overall sentiment, it highlights a potential risk to customer trust and the business's reputation if not addressed. Prospective customers should consider the overwhelmingly positive feedback alongside this isolated negative experience.
Excellent service. Mr Hassan and Mr Sanal really capable of diagnosing the complaint. Azli team give preference in repair than replacing at affordable rates.
Good service for car maintenance and nice people. tecnition to mach Qualified and well experience.
I really appreciate Mr. Fawaz and his staff for their Professional, sincerity, and good work, highly recommended place specially if you are looking for a people who are doing the work with ethics and sincerity.
Not a trust worthy garage. They talk sweet as if they are the best and honest in the market and eventually once the customer start trusting them they end up cheating. They advised me to change the spark plugs i agreed and i asked them to buy it for me. surprisingly i asked them to open and show and found out that they have installed old plugs while they were charging for the new one. I even thought of giving customers to them as i found them honest initially but now its a no no for me.
The best mechanic in the area Very cooperative very friendly and amazingly professional. I am completely pleased with the service and support they provide. They can do all car checks fixing and maintenance with experience and competence. They are extremely reasonable in prices and give you the best advice on what to change and avoid changing things that doesn't need changing.They also offer pick up and drop off. Many thanks for all the support I have got from them. ,
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