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Tire Repair
ADNOC Service Station | New Kalba (784)
Category: Auto Repair
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ADNOC Service Station | New Kalba (784) is a business that offers a variety of services to its customers. The company offers a gas station for refueling vehicles, a convenience store for everyday essentials, and a deli and bakery for fresh food options. Additionally, the company offers a coffee shop for beverages and pastries, and an ATM for banking needs.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4.2 out of 5 across 35 reviews. While a small sample of reviews is provided, the high average rating suggests a generally favorable customer experience.
Service Quality:
Based on the provided reviews, service quality is a key strength. Specific mentions of "amazing service," "very friendly staff," and "excellent flat white coffee" highlight positive interactions and product quality in certain areas. However, there is an instance of poor service regarding a product return and employee interaction, indicating inconsistency in service delivery.
Common Themes:
Recurring positive themes include friendly and helpful staff, particularly in the convenience store and coffee shop areas. The efficiency of service, as noted by the mention of a "runner," also appears to be a positive aspect. The primary negative theme identified is related to product quality and the handling of customer issues, suggesting a potential area for improvement in consistency and complaint resolution.
Final Assessment:
The business generally delivers high-quality and reliable service, supported by a strong average rating and positive feedback on staff and specific offerings like coffee. However, the isolated negative feedback regarding product issues and customer service response indicates that while the overall experience is positive for most, there are areas where consistency and issue resolution could be enhanced to ensure a uniformly high standard of service across all departments.
Feeling great to stay in peaceful place with lovely peoples. Love you Kalba😍
Great service thanks everybody And especially barista for excellent flat white coffee 👌👏
I bought Barakat juice and it was leaking and it had poor storage. I returned it and the employee did not receive it and his treatment was bad.
Its a amazing service provided by Mr.Talat(runner) i like the customer service which i received from him very nice station .
Very friendly staff, all you could need at a Services. I dropped some money on my way into the shop and one of the attendants in the shop was very helpful and returned it to me. 5 star service
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