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Auto Repair
ADNOC Service Station | Jameyat Al Sayadin (781)
Category: Auto Repair
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ADNOC Service Station | Jameyat Al Sayadin (781) is a comprehensive service station offering a wide range of conveniences. The company offers gas station services for refueling vehicles. For financial needs, an ATM is available on-site. Customers can enjoy fresh baked goods from the bakery and grab a coffee from the coffee shop. A convenience store and deli provide various snacks, drinks, and everyday items. Vehicle maintenance is also catered for with oil change services and a car wash, including pressure washing services.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.1 out of 5 from 212 reviews. While a significant portion of customers express satisfaction, there are instances of negative experiences that temper the overall positive outlook.
Service Quality:
The reviews suggest variability in service quality across different aspects of the business. Strengths highlighted include cleanliness, organization, and competitive pricing, particularly for the gas station and restroom facilities. The 24/7 availability is also a significant positive for some customers. However, weaknesses are evident in specific service areas. Issues with staff knowledge and willingness to assist, particularly regarding promotions, have been reported. Furthermore, inconsistencies in service execution, such as incomplete car washes and potential understaffing leading to delays, detract from the perceived reliability of certain services.
Common Themes:
Recurring positive themes include the cleanliness and organization of the stations. Negative themes frequently revolve around customer service interactions, specifically staff awareness of offers and attentiveness, and the thoroughness of services like car washes. The availability of multiple services on-site is a convenience appreciated by customers, but the execution of these services can be inconsistent.
Final Assessment:
Based on the available data, the business generally delivers a satisfactory level of service, reflected in the above-average rating. Key strengths lie in the fundamental aspects of a service station, such as cleanliness and accessibility. However, the business faces challenges in ensuring consistent service quality across all offerings and maintaining high standards of customer interaction. Addressing staff training regarding promotions and improving the thoroughness of services like car washes would likely enhance customer satisfaction and further solidify the business's reputation for high-quality and reliable service.
All ADNOC SARICE STATIONS ARE CLEAN WILL ORGANIZED AND GOOD PRICES CLEAN RESTROOMS
Got my first carwash - the car looked sparkling but unfortunately the wheel arches were still splattered with mud. Once I drove off, I realized the windscreen was a bit smudgy. Not a good first impression - think I'll try elsewhere😒
I had a bad experience from the oasic store, when i went to buy something the store keeper was a philiphino guy, some offer details are put in front of the store when i asked him he doesn’t aware about it , also he was not even ready to check it..my self i went out side and took photos of the offer and showed to him , it was a bad customer service from him at all.
I love adnoc. My fav stations. i drive late night and having option of 24/7 always fit my schedule. thank you adnoc.
The station was good. They have car wash and also oil change in the station But some time no employees so it becomes late for finish there work properly
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