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Auto Repair
ADNOC Service Station | Emirates (585)
Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
The company offers comprehensive car repair and maintenance services. These include routine maintena...
Category: Auto Repair
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ADNOC Service Station | Emirates (585) is a business that offers a variety of services to its customers. The company offers gas station services, providing fuel for vehicles. Additionally, the company offers a bakery, a coffee shop, and a convenience store, providing food and other items. For vehicle maintenance, the company offers car wash, oil change service, pressure washing service, and a tire shop.
Customer Sentiment:
Analysis of the provided reviews, alongside the overall data of 32 reviews and an average rating of 3.8, indicates a mixed customer sentiment. While some customers express positive experiences, particularly regarding staff friendliness and specific services like the car wash and oil change, others report significant dissatisfaction with service quality and efficiency.
Service Quality:
The reviews highlight inconsistencies in service delivery. Positive feedback points to good quality car wash and knowledgeable staff in the lube service. However, negative comments frequently mention poor service, time-wasting staff, and issues with coupon acceptance for services like the car wash, suggesting potential discrepancies in service provision or communication across different areas of the business.
Common Themes:
Recurring themes include both positive interactions with staff, particularly in the grocery section, and negative experiences related to service speed and problem resolution. The issue with the car wash coupon and the explanation received points to potential operational or communication breakdowns between the business and its customers, or between different service providers within the location.
Final Assessment:
Based on the available data, the business appears to offer some areas of strong performance, notably in staff helpfulness in certain departments and the quality of specific services like the car wash and oil change. However, the presence of multiple negative reviews citing poor service, inefficiency, and issues with service acceptance indicates significant areas for improvement. The overall average rating of 3.8 suggests that while positive experiences exist, they are not consistently delivered across all services and customer interactions. To be considered a consistently high-quality and reliable service provider, the business needs to address the reported inconsistencies and improve service delivery in areas receiving negative feedback.
Good service for staffs and management Good quality car wash and best best lube for oil change in this station Lube staffs also very talented I like all services .❤️
I went to this ADNOC branch for car wash. I have I COUPON for car wash, unfortunately when I came to pay the said it is a private company not ADNOC. I don't know many ADNIC branches has these private car wash companies. It's annoying !
Mostly I wished to visit again n again such petrol station grocery staff are very friendly and thankful to support me about Salik activation and regarding my fine issues they call Salik toll free to convince me and offering mobile application and new adnoc membership which is more benefit … god blessed them and adnoc company too
Such a bad service And the explanation i got was like customer was not there🙌
Too much busy staff time wasting staff