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Computer Repair
ADNOC Service Station | Batha Al Hayer (850)
Category: Auto Repair
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ADNOC Service Station | Batha Al Hayer (850) is a business that offers a wide range of services to its customers. The company offers gas station services, allowing customers to refuel their vehicles. For financial needs, an ATM is available on-site. Customers can also enjoy fresh baked goods from the bakery and grab a coffee from the coffee shop. A convenience store is present for quick purchases. Vehicle maintenance is also catered for with car wash, oil change service, and pressure washing service options.
Customer Sentiment:
The overall customer sentiment, as indicated by an average rating of 4.3 out of 5 from 608 reviews, is generally positive. However, a notable segment of reviews expresses significant dissatisfaction, particularly regarding staff behavior and specific services.
Service Quality:
While some reviews highlight fast service and convenience, others strongly criticize the speed and attitude of staff, specifically mentioning rudeness and a perceived lack of willingness to work efficiently. The manual car wash service also receives negative feedback. Conversely, the availability of multiple services in one location, including a bakery, coffee shop, and ATM, is viewed positively.
Common Themes:
Recurring positive themes include the convenience of having various services available and the generally good location. Negative themes consistently revolve around staff demeanor, particularly among certain demographics, and the efficiency of service delivery. Issues with specific services like the manual car wash and NGV availability are also mentioned.
Final Assessment:
Based on the available data, the business appears to offer a convenient and well-located facility with a broad range of services, contributing to a generally positive overall rating. However, significant areas for improvement exist, particularly concerning staff training and behavior to ensure consistent customer service standards. Addressing the negative feedback on specific services like the manual car wash and NGV availability is also crucial. While the business has strengths, the inconsistency in service quality and negative staff interactions highlighted in some reviews suggest that the delivery of high-quality and reliable service is not uniformly achieved.
Good
Good station and specious. It has different facilities like manual carwash with premium wash that costs AED 45, oil change for cars that costs AED 79 for four liters of oil + AED 25 service charge in addition to AED 32 for oil filter. In general staff are friendly and location is good. Also it has ADIB bank ATM machine. The station has 3 lines for petroleum and one line for nGV and two lines for diesel.
NGV not working
No behaviour with trucks
Second to non
Very fast service and always space for your turn and not always busy
Very good service available in this station, has KFC as well and nice place to set inside.it is great to see all the varaity of things in one place
Very slow and proud staff. Specially indian staff is very rude. They will do gossiping in their own language and they don't care even if the road is blocked. They actually don't want to work fast and most of them looks like they don't want u to come again.
Very slow and proud staff. Specially indian staff is very rude. They will do gossiping in their own language and they don't care even if the road is blocked. They actually don't want to work fast and most of them looks like they don't want u to come again.
Wouldn’t recommend manual wash… had very bad experience.
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