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Tire Repair
ADNOC Service Station | Al Wasit 2 (175)
Category: Auto Repair
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ADNOC Service Station | Al Wasit 2 (175) is a business operating under the name ADNOC Distribution. The company offers a comprehensive range of services to meet the needs of motorists and the local community. These services include a gas station providing fuel, a car wash for vehicle cleaning, and a tire shop for tire-related needs. For convenience, the company also features a convenience store, a deli, a bakery, and a pastry shop, offering a variety of food and beverage options. Additionally, a coffee shop is available for those seeking refreshments. The company also provides a pressure washing service.
Customer Sentiment:
Overall customer sentiment appears to be moderately positive, as indicated by the average rating of 4.2 out of 5 from a substantial number of reviews (420). While a significant portion of customers report positive experiences, a notable minority express dissatisfaction, primarily related to specific service interactions.
Service Quality:
Strengths in service quality are highlighted by mentions of fast service, helpful and friendly staff in certain instances, and smooth experiences with basic services like fuel filling. However, weaknesses are evident in areas such as customer service responsiveness, availability of specific fuel types, and issues with staff demeanor and communication in some cases. The availability and cost of ancillary services like tire air filling also appear to be points of concern for some customers.
Common Themes:
Recurring positive themes include convenience and efficiency for routine transactions. Negative themes frequently revolve around inconsistent customer service quality, particularly regarding staff attitude and helpfulness, and issues with the availability of certain products or services.
Final Assessment:
Based on the available data, the business generally provides a satisfactory level of service, reflected in the positive overall rating. However, there are clear areas for improvement, particularly in ensuring consistent and positive customer interactions across all service points and addressing issues related to product availability and the provision of basic amenities like free tire air filling. While many customers experience high-quality and reliable service, the reported negative experiences suggest that service delivery can be inconsistent, impacting the overall customer experience for a segment of the clientele.
Fast service on the entrance or Ajman
Great service. Faced many problems close to this station and i always found help. Friendly staff.
I get bad service from the call center they didn’t help as to solved the problem in App
Meh
Most worst service i try
The stuff so angry
They speak with high volume
They smash the gas door
By the way
It’s my mistake I visit this place
On the way to Ajman visited for petrol filling. There was small queue. They accepted credit card. Overall was nice and smooth experience.
Poor customer service.
Filled fuel here and enquired with the staff for air filling.
He did not bother to reply and on second enquiry he said there is NO AIR FILLING FACILITY.
My tyre pressure was low so I went to Nad Wasit tyre shop inside the premises.
They wanted me to pay for it even if I filled it my self.
Disappointed at the incident.
Poor customer service. Filled fuel here and enquired with the staff for air filling. He did not bother to reply and on second enquiry he said there is NO AIR FILLING FACILITY. My tyre pressure was low so I went to Nad Wasit tyre shop inside the premises. They wanted me to pay for it even if I filled it my self. Disappointed at the incident.
special fuel not available almost every day
You can buy sandwiches and coffee
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