Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Air Conditioning Repair
ADNOC Service Station
Category: Mobile phone Repair
Wahat Al Ain Mobiles is a business that offers a range of services related to mobile phones and elec...
Category: Auto Repair
Al Ain Technicians is a service establishment specializing in electrical services. The company offer...
Category: Computer Repair
SMART PLANET TECHNICAL SERVICES is a business that offers a range of technology-related services. Th...
Category: Air Conditioning Repair
Nasma Al Khair Air Conditioning is a business specializing in air conditioning services. The company...
Category: Auto Repair
ADNOC Service Station, operating under the business name ADNOC Distribution, is a comprehensive serv...
ADNOC Distribution is the business name of the entity. The company offers a wide range of services at its service stations. These include fueling services at the gas station, convenient access to cash through ATMs, and a selection of baked goods at the bakery. Customers can also utilize the car wash and pressure washing services to keep their vehicles clean. For refreshments and snacks, there is a coffee shop, convenience store, and deli. Additionally, the company provides oil change services for vehicle maintenance.
Customer Sentiment:
Analysis of the provided reviews, in conjunction with the overall average rating of 4 out of 5 from 42 reviews, indicates a mixed but generally positive customer sentiment. While the average rating suggests a favorable overall experience for a majority of customers, the specific negative feedback highlights areas of concern.
Service Quality:
The reviews point to inconsistencies in service quality across different departments. Positive mentions of facilities like the car wash and LPG are present, suggesting these services meet customer expectations. However, recurring issues with slow service, particularly at gas pumps and the LPG section, and instances of unhelpful staff significantly detract from the overall service experience. The refusal to provide a chair for a customer also indicates a lack of customer-centricity in certain interactions.
Common Themes:
The most prominent negative themes emerging from the reviews are slow service and unhelpful staff. These issues appear to be concentrated in specific areas of the business, such as the gas and LPG sections. Conversely, the availability of multiple services and facilities is a positive theme.
Final Assessment:
Based on the available data, the business appears to offer a range of convenient services, contributing to its generally positive average rating. However, the recurring negative feedback regarding slow service and unhelpful staff in key areas suggests that the business does not consistently deliver high-quality and reliable service across all operations. Addressing the identified service inefficiencies and improving staff training and customer service approach in the problematic areas would likely lead to a more consistently positive customer experience and potentially improve the overall rating.
Good pump with car wash, LPG and other facilities
I asked for chair to sit while my daughter is shopping they refused to help !
Poor service at LPG cylinders section. There is no machine for payment and staff is very unhelpful.
Very slow for gass servers . This guy can't help for gass celender moving. He said he can't do it ?? Then I well take .
Very slow service, particularly in this station
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy