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Auto Repair
Abu Hashim Auto General Repairing
Category: Other Repairs
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Abu Hashim Auto General Repairing is a car repair and maintenance service. The company offers a range of services including general auto repairs and maintenance.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.6 out of 5 from 42 reviews, the general customer sentiment towards Abu Hashim Auto General Repairing appears largely positive. Many customers express satisfaction with the service received, particularly highlighting the professionalism and kindness of Mr. Naveed and his team. However, a significant negative review indicates a potential area of concern regarding the quality and timeliness of certain services.
Service Quality and Reliability:
Positive feedback frequently mentions the team's ability to effectively fix car issues, with some noting that their vehicles were restored to a like-new condition. The responsiveness of the team, particularly in emergency situations and arranging recovery services, is also highlighted as a strength. Pricing is generally perceived as nominal and reasonable.
Common Themes:
Recurring positive themes include the friendly and respectful nature of the staff, especially Mr. Naveed, and the perceived value for money. The negative review, however, strongly emphasizes issues with the quality of denting work, significant delays, and perceived incompetence, suggesting inconsistency in service delivery depending on the type of repair. The response to the negative review further highlights potential communication issues and differing perspectives on the scope of work.
Final Assessment:
Abu Hashim Auto General Repairing appears to be a business with a strong foundation of positive customer interactions and effective basic repair services, contributing to its high average rating. The positive reviews suggest reliability and good value for many customers. However, the detailed negative feedback regarding denting work and delays cannot be overlooked and indicates a potential weakness in specific service areas or a need for improved quality control and communication for certain types of repairs. While many customers seem satisfied, potential customers should consider the mixed feedback, particularly if seeking complex bodywork.
A very Gentle kind man, very respectful, fixed my car and made it look new and beautiful. Thank you Naveed ♥️
Exceptional service by Mr.Naveed and his team. Prices are very nominal , with best services. A must go to place for all your car needs.
Expensive not highly recommended,
Extremely Disappointed by the service. Waited more than a month to have a very bad denting job delivered. Waste of time & money. Inexperienced & incompetent staff. Attaching a picture of so called Finished Job! The other two good reviews are from the owners themselves. Only send your car to them if you have months of free time and extra money to waste because you have to redo the job anyway.
Edit: Response to the owner's reply!
Its not about passing the car, please dont lie mr. tayyab, even if its true what you are saying, denting work only includes denting from outside? and you didnt even bother to check from inside, the attached picture is the trunk which you are claiming that you repaired. If the comitment was only denting job (Which you miserably failed to fulfil) why were you quoting the jumpings and other repairs?
Thats why i said highly inexperienced & incompetent people you are! what a disgrace
I got accident, I called Naveed Bhai, he booked recovery for me immediately and fixed my car in very reasonable cost, I ll recommend people to visit Abu Hashim garage and take service for ur car
I met with an emergency situation with my car. Luckily, I called Naveed bhai and reached his workshop. Staff is friendly, especially Naveed bhai. Rates are nominal and, more importantly, no dodgy behaviour. Highly recommend this garage in Dubai.
Mr Naveed and his team members are great. The way they treat the client and car is awesome. I strongly recommend visit Abu Hashim auto general repairing.
Total Waste. Always use excuses for delaying. Team is good for talks not for work. There are much more professional people in market than these guys
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